Refreshing Your Brand: The Value and Process

paint refresh

Did you know 82% of investors want the companies they invest in to have a strong brand? And B2B decision makers consider branding a central element of a supplier's value proposition. How your brand is perceived has a big impact on business. People expect to have the same brand experience across all platforms and people with whom they interact. Consistent visual and verbal messaging builds trust and ensures external and internal communications align. 

A refresh versus a rebrand.

A brand refresh is more evolutionary than revolutionary. It could include refreshing an outdated logo and color palette or standardizing visual and verbal messaging. The purpose is often to keep your business positioned as competitive or reflect how your product or service offering has grown and improved over the years—connecting brand and audience better. That contrasts with a rebrand, which typically occurs when an organization makes a fundamental change to its offering, restructures, or merges with another business.

Why a refresh is important.

Customers expect their favorite brands to continually reflect their desires, values, priorities and aspirations. But people change. Marketplaces change. Products and service offerings evolve. So brands need to adjust and evolve with them. It’s critical to stay connected with customers and build confidence that your brand is a solid competitor, one that’s not falling behind. A brand refresh proves your company is forward-thinking and can actually improve the brand value and your bottom line.

JOA: Refreshing a legacy brand.

For nearly a century, JOA has provided innovative hygiene and specialty converting platforms and technologies. As part of a brand refresh, JOA created a guideline for all consumer-facing communications to standardize the look and feel and further professionalize the brand at every touchpoint. Fonts, color palette and art direction styles were defined, ensuring a common visual tone and manner for print and digital collateral, presentation templates, a new website and more.

What the process looks like.

It all needs to start with collaboration. JOA had input sessions with its key stakeholders, engineering, HR, marketing and sales teams to determine and identify key value propositions that would drive the rebrand. Starting with the logo and color palette, branding guidelines would be put into place for its print and digital presence, including a new website.

First, the logo was updated to a more simple and modern design.

old JOA logo

Legacy Logo

refreshed JOA logo

Refreshed Logo

The refreshed logo retains the essence of the brand for customer confidence, while eliminating complicated components to improve functionality, especially in online and mobile applications. The shield was retained, reflecting how JOA protects customers’ brand reputations and a single color was selected—a rich, timeless blue.

The result of the logo refresh was a simplified and iconic visual that scales easily in any medium. It honors the JOA heritage while confidently moving the brand forward, aligning with its commitment to innovation.

A significant part of branding is what you say and how you say it. The visual and verbal messaging for the website and collateral was refined, reflecting a fresh, innovative and helpful tone and manner. The collateral included sell sheets, brochures, and a Product and Service Guide flipbook. 

The new website features the refreshed branding and messaging, capturing the innovative JOA spirit and commitment to solving complex converting challenges.

JOA Home page video

JOA Home page

Their ads and social posts also now reflect the new branding look and feel, creating a consistent experience and growing brand awareness.

JOA LinkedIn post

Time for a brand refresh?

Whether it’s updating a legacy design or creating a standard look and feel, refreshing your brand goes a long way—establishing your organization as competitive and forward-thinking, while reflecting a customer-first focus. Let us know how we can help—we’d be more than happy to walk you through the process and see what a refresh could do for your company!


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